Sometimes….

Sometimes I just hate Google.    Long time readers of my books blog will recall some years back that it was a change on Blogspot (which required anyone commenting on a post to sign in with Google or Open ID and did not allow one to comment leaving just your name, e-mail and URL) that finally got me to move the books blog over to WordPresss.     I railed against Google at the time,   and was pleased that they after a time changed it back.     Indeed I probably would not have used Blogspot for this new personal blog,  if they had not made that important change.

While reading the zillionth or so person’s observation the other day about how bad Facebook sucks,  I find myself thinking the other day about how much I dislike having become basically a pawn of a few huge companies online.    We all know how bad Facebook sucks.  particularly in terms of their privacy policy and their complete lack of customer service.  (Unless of course you are an advertiser– a friend tells me that advertisers can get someone on the phone or to answer an e-mail;  my friend explains to me that Facebook users are not Facebook’s customers.)    And the same of course is true of other huge online companies.    Those of us who use g-mail are definitely Google users, rather than customers.    This started off as a post about how frustrated I was at not being able to get into Google+.

You have to understand that for years my primary Google account has been based on a typo.   Way back in the MUD days  (if you don’t know what that is, you are an online NEWCOMER who needs to remember her manners– don’t care how much Klout you have) I used the handle outofit.  Out of it.   That was how I often felt when I first began hanging out with some friends from Compu$erve on Timewarp  (telnet: quark.gmi.edu:5150).    To get to Timewarp I typed  that string at ! Unix prompt.   The Unix shell account I bought and accessed over dial-up from my local ISP was the only way for folks not connected to an .edu or a .gov  to get online.    So it was,  very early in my blogging career when I set up a new Blogger account  (long before gMail days btw) that I chose my old handle outofit.     I’d used it for a number of years and had not yet conceived my libdrone handle that became the one I try to promote everywhere and always.    Silly me.   I typoed  ouofoit  into the account creation box and quite failed to notice the typo before I submitted it.    For all of these years I have published multiple blogs while logged in as ouofoit@gmail.com,  an address I never gave to any of my friends.   And which I never connected to the web of a dozen or so e-mail addys I use,  all of which forward into the one gMail box I actually use to manage all email correspondence  drone@libdrone.info.

This last bit proved to be critical.    I received dozens of invites to +  from different friends at lots of e-mail addys.   And every time I clicked to join in the fun,  I got an error that + requires Profile and your organization is not allowed profiles.  (gMail on my own domains,  the free plan).     I finally added a profile and displayed my real name with my very old typo ouofoit and after waiting about,  voila,  I am accessing the Plus and busy finding and adding all my Facebook friends.      Time was I talked about how using different handle for different parts of your life enabled you to pursue even specialized interests with very different groups of friends,  who have little in common with each other and whom you don’t want to mix with each other.     Google +   with its circles feature seems prepared to enable you to finally do just that with your primary social media logins.     How ironic that on Google +  I am a 4 year old typo come to life.

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4 comments on “Sometimes….

  1. We are not facebook customers but facebook users – it is a free service and we don't pay for it.The customers are the advertisers who do pay for it.I can't see why you feel we free users are the customers…confused

  2. We are actually both users and customers because today's platforms have disrupted the way businesses sell to each other. Facebook has become a useful intermediary that makes us into "free" users and then offset the cost of giving us the free service by selling spaces to advertisers who used to try to get us to become customers by other types of advertising. This means Facebook should still look at its users, at least a significant % of its users, as customers-once-removed.

  3. Annabel, It is not that I care whether or not they call me a customer. But they are providing services to me and it is inordinately frustrating that it is impossible to call or e-mail and contact a human being for assistance when you have a problem.

  4. Pingback: Google–Progress on + (Still a LONG way from consumer-friendly) | Libdrone's Thoughts and Musings

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